Service Offering Virtual Assistant ManageMe – Part Managed Service ManageMe – Fully Managed Service
Recruitment N/A

Hiring

Employment Contracts

Interviews

Onboarding

Hiring

Employment Contracts

Interviews

Onboarding

Training N/A Customer’s responsibility

Develop Training Material

Time Spent Training as part of Onboarding as well as Ongoing

Workstation Setup N/A

Provide employees with –

Desk

Work Laptop

Monitors

Provide employees with –

Desk

Work Laptop

Monitors

Security N/A

Office for Staff with Secure Access

Staff Facilities

Single Sign-on

Laptop Owned by ManageMe

Stable, high speed internet connection.

Office for Staff with Secure Access

Staff Facilities

Single Sign-on

Laptop Owned by ManageMe

Stable, high speed internet connection.

Holiday & Sickness Cover N/A No Cover provided Multiple staff trained to provide cover across tasks when staff are absent or on holiday.
Process Setup N/A Customer’s responsibility Procedures integrated into our systems for Staff training, task management & monitoring.
Staff Culture & Wellbeing N/A Staff are part of the ManageMe team, work in a secure office together and are included in team building and development opportunities. Staff are part of the ManageMe team, work in a secure office together and are included in team building and development opportunities.
Staff Management N/A Staff are managed by Customer. Performance is the responsibility of the customer. Staff are managed by ManageMe. Performance is the responsibility of the customer.